Policies
Certainly! Here's a set of policies that Shoptronicsuniversal might implement:
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Return and Exchange Policy:
- Items can be returned within 15 days of purchase for a full refund or exchange.
- Returned items must be in new, unused condition and in their original packaging.
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Shipping Policy:
- We offer standard and expedited shipping options.
- Orders are typically processed within 7 to 11 days.
- we are offering free delivery.
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Privacy Policy:
- We respect the privacy of our customers and are committed to protecting their personal information.
- Customer data is used solely for order processing, customer service, and marketing communications with opt-in consent.
- We do not sell or share customer information with third parties without explicit consent, except as required by law.
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Terms of Service:
- We reserve the right to refuse service to anyone for any reason at any time.
- Customers are responsible for providing accurate and up-to-date information during the ordering process.
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Payment Policy:
- We accept major credit cards, and other secure payment methods.
- Payment is processed at the time of order placement.
- All transactions are encrypted and secure to protect customer information.
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Customer Service Policy:
- We strive to provide excellent customer service and prompt assistance with any inquiries or issues.
- Customers can contact our customer service team via email, phone, or live chat during business hours.
- We aim to respond to customer inquiries within 24 hours and resolve any issues promptly and satisfactorily.